cancellation policy
Right of Withdrawal for Consumers
According to our definition, a consumer is a natural person who conducts legal transactions that are predominantly outside their commercial or independent professional activity. This means that a consumer is someone who, for example, purchases goods or services for personal use and not for business or professional purposes.
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period begins on the day on which you or a third party other than the carrier designated by you takes possession of the goods. This applies both if you have ordered one or more goods as part of a single order and these are delivered as a single item, and if you have ordered several goods as part of a single order and these are delivered separately. The period also begins when you or a third party other than the carrier designated by you takes possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or items.
To exercise your right of withdrawal, you must inform us (Hood Culture, Kaiser-Max-Straße 15c, 6060 Hall in Tirol, telephone number: +436781243171, email address: info@hoodculturee.de) by means of a clear statement of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
consequences of revocation
If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. The reimbursement will be made using the same means of payment that you used for the original transaction, unless expressly agreed otherwise. Under no circumstances will you be charged any fees for this reimbursement.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the 14-day period.
You will bear the direct cost of returning the goods.
You are only liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to certain contracts:
- In the case of goods that are made according to customer specifications or are clearly tailored to personal needs, the right of withdrawal does not apply because they were individually made and return is therefore not possible.
- Perishable goods or goods with an expired expiration date are not subject to the right of withdrawal, as their characteristics may make return and reuse impossible.
- The right of withdrawal does not apply to alcoholic beverages whose price was agreed upon when the contract was concluded, but which cannot be delivered until after 30 days and whose price is subject to fluctuations. This provision takes into account the market conditions and the specific nature of alcoholic products.
- Newspapers, magazines or illustrated magazines are excluded from the right of withdrawal, unless they are subscription contracts.
The right of withdrawal expires prematurely under the following circumstances:
- Sealed goods that are not suitable for return for reasons of health or hygiene lose their right of withdrawal if the seal has been opened after delivery.
- Goods that have been inseparably mixed with other goods after delivery can no longer be returned because they have lost their original identity.
- Sound or video recordings or computer software in a sealed package lose the right of withdrawal if the seal has been removed after delivery in order to prevent unauthorised use.
sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Yaren Et, Kaiser-Max-Straße 15c, 6060 Hall in Tirol , email address: info@hoodculturee.de :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.
According to our definition, a consumer is a natural person who conducts legal transactions that are predominantly outside their commercial or independent professional activity. This means that a consumer is someone who, for example, purchases goods or services for personal use and not for business or professional purposes.
cancellation policy
right of withdrawalYou have the right to cancel this contract within 14 days without giving any reason. The cancellation period begins on the day on which you or a third party other than the carrier designated by you takes possession of the goods. This applies both if you have ordered one or more goods as part of a single order and these are delivered as a single item, and if you have ordered several goods as part of a single order and these are delivered separately. The period also begins when you or a third party other than the carrier designated by you takes possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or items.
To exercise your right of withdrawal, you must inform us (Hood Culture, Kaiser-Max-Straße 15c, 6060 Hall in Tirol, telephone number: +436781243171, email address: info@hoodculturee.de) by means of a clear statement of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
consequences of revocation
If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. The reimbursement will be made using the same means of payment that you used for the original transaction, unless expressly agreed otherwise. Under no circumstances will you be charged any fees for this reimbursement.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the 14-day period.
You will bear the direct cost of returning the goods.
You are only liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to certain contracts:
- In the case of goods that are made according to customer specifications or are clearly tailored to personal needs, the right of withdrawal does not apply because they were individually made and return is therefore not possible.
- Perishable goods or goods with an expired expiration date are not subject to the right of withdrawal, as their characteristics may make return and reuse impossible.
- The right of withdrawal does not apply to alcoholic beverages whose price was agreed upon when the contract was concluded, but which cannot be delivered until after 30 days and whose price is subject to fluctuations. This provision takes into account the market conditions and the specific nature of alcoholic products.
- Newspapers, magazines or illustrated magazines are excluded from the right of withdrawal, unless they are subscription contracts.
The right of withdrawal expires prematurely under the following circumstances:
- Sealed goods that are not suitable for return for reasons of health or hygiene lose their right of withdrawal if the seal has been opened after delivery.
- Goods that have been inseparably mixed with other goods after delivery can no longer be returned because they have lost their original identity.
- Sound or video recordings or computer software in a sealed package lose the right of withdrawal if the seal has been removed after delivery in order to prevent unauthorised use.
sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Yaren Et, Kaiser-Max-Straße 15c, 6060 Hall in Tirol , email address: info@hoodculturee.de :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.