General Terms and Conditions and Customer Information

General terms and conditions of business

General Terms and Conditions and Customer Information

Table of contents

1. Scope

2. Conclusion of contract

3. Prices and payment terms

4. Delivery conditions

5. Warranty

6. Retention of title

7. Liability for defects

1) Scope

1.1 The following general terms and conditions (hereinafter "GTC") of Yaren Et, operating under the name "Hood Culture" (hereinafter "Seller"), apply to all contracts for the purchase of goods concluded between the Seller and a consumer or entrepreneur (hereinafter "Customer"). These contracts concern the goods presented by the Seller in his online shop. It is expressly stated that any own terms and conditions of the Customer do not apply unless expressly agreed otherwise.

1.2 These General Terms and Conditions apply accordingly to contracts for the delivery of vouchers, unless expressly agreed otherwise.

1.3 A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

1.4 Depending on the seller's product description, the subject matter of the contract may include the one-time purchase of goods as well as the regular purchase of goods within the framework of a subscription contract. In the case of a subscription contract, the seller undertakes to deliver the agreed goods to the customer for the agreed contract period at the appropriate time intervals.

2) Conclusion of contract

2.1 The contract includes the sale of goods. Our internet offers are non-binding and do not constitute a binding contractual offer.

2.2 You have the option of making a binding purchase offer (order) via the online shopping cart system. The goods you wish to purchase are placed in the "shopping cart". You can access the "shopping cart" and make changes by clicking on the corresponding button in the navigation bar. After you have clicked on the "Checkout" or "Continue to order" button (or a similar name) and entered your personal data as well as the payment and shipping conditions, the order data will be displayed as an order overview.

Before submitting the order, you have the opportunity to check the details in the order overview, change them (also using the "back" function of the Internet browser) or cancel the order. By submitting the order using the corresponding button ("order with payment", "buy" / "buy now", "order with payment" or similar designation), you are submitting a binding offer.
You will first receive an automatic email confirming receipt of your order, but this does not yet constitute a conclusion of the contract.


2.3 Acceptance of your offer (and thus conclusion of the contract) will take place within 2 days by means of a confirmation in text form, for example by email. This confirmation assures you that the order has been executed or the goods have been delivered (order confirmation). If you do not receive a corresponding message within this period, you are no longer bound to your order. In this case, any services already provided will be refunded immediately.

2.4 The processing of your order and the transmission of all necessary information in connection with the conclusion of the contract is largely automated by email. It is therefore important that you ensure that the email address you have provided to us is correct and that you have technical means of ensuring that you can receive emails. In particular, you should ensure that our emails are not blocked by SPAM filters. This way you can ensure that you receive all relevant information about your order promptly and that the contract can be processed smoothly.

3) Prices and payment terms

3.1 The prices and shipping costs stated in the offers are total prices. They include all price components including all applicable taxes.

3.2 Shipping costs are not included in the purchase price. They can be accessed via a correspondingly labelled button on our website or in the respective offer. They are shown separately during the ordering process and must be borne by you in addition, unless free shipping is promised.

3.3 The available payment methods are displayed under a correspondingly labelled button on our website or in the respective offer.

3.4 Unless otherwise stated, the payment claims arising from the concluded contract are due for payment immediately.

4) Delivery conditions

4.1 The delivery conditions, the delivery date and any delivery restrictions are listed in a corresponding section on our website or in the respective offer.

4.2 If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the purchased goods during shipping only passes to you when you take delivery of the goods, regardless of whether the shipment is insured or uninsured. This regulation does not apply if you independently commission a transport company not named by us or another person designated to carry out the shipment.

5) Warranty

5.1 The statutory liability for defects applies.

5.2 We ask you as a consumer to check the delivered goods immediately upon receipt for completeness, obvious defects and transport damage. Please inform us and the carrier of any complaints as soon as possible. If you do not comply with this request, this will have no influence on your statutory warranty claims.

5.3 Deviations from the objective requirements of the goods shall only be deemed to have been agreed if you were informed of them before submitting your contractual declaration and these deviations were expressly and separately agreed between the contracting parties.

6) Retention of title

The seller retains title to the goods delivered until the purchase price owed has been paid in full. This applies in particular if the seller makes advance payments. The goods remain the property of the seller until full payment has been made.

7) Liability for defects

The regulations on liability for defects can be found in our Part I of the General Terms and Conditions under the section "Warranty". Our General Terms and Conditions and the customer information were created by specialized lawyers from the Händlerbund in the field of IT law and are regularly checked for legal compliance. Händlerbund Management AG guarantees the legal security of our texts and assumes liability in the event of warnings. You can find further information at:

[Link to the information from the Händlerbund](https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service). at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service .